Artificial Intelligence (AI) is a buzzword that has been floating around for quite some time, but more recently we are getting to see what it is truly capable of. In the not-so-distant past, companies were using “AI Washing” to oversell simple automated technology and the like.
AI Washing means falsely claiming that a product integrates AI; at the time, few people could comprehend the genuine applications of AI, so these companies got away with it. This was similar to the term “Greenwashing” which involved wrongly representing an invention as ‘eco-friendly’.
Today AI has infiltrated all kinds of industries and changed corporate trends worldwide. It has proven to be a valuable asset in multiple domains such as content creation, recruitment, and so on. Even customer support teams are harnessing its power via chatbots, automation, and more. Charter Spectrum is a great example that’s offering out-of-the-box solutions to their customers with this.
Well, the question is, how is AI helping in workplaces? We’re here to shed some light on that. So, let’s check it out:
Table of Contents
- Many Companies are looking for AI Expertise
- People are using AI to tweak their Resume and Online Profiles
- AI is expediating and improving the Hiring Process
- AI is helping Businesses save Time and Resources
- Several Companies are restricting AI usage at Work
- Many Employees are using AI for Personal Convenience
- Traditional Roles and Job Descriptions are changing
1. Many Companies are looking for AI Expertise
Today, more and more businesses are interested in leveraging AI to accelerate growth and productivity. They are even willing to pay higher wages to individuals who know how to implement AI applications relative to their industry.
The integration of ChatGPT with different kinds of conventional software has maximized their output and creativity. Playing around with AI-powered applications might seem like child’s play at first, but a great deal of skill is required to produce optimum results.
Professionals who’ve gained proficiency in AI usage are getting more done in less time, without compromising on quality.
2. People are using AI to tweak their Resume and Online Profiles
No matter what field of work or career path you choose, the competition out there is overwhelming. A powerful resume and eye-catching profiles on social platforms are integral to succeed, professionally. The question is: how does one make that happen?
There’s always the option to employ professional resume writers and social profile builders, though that’s not practical nor affordable for most beginners. In times like these, AI applications like ChatGPT come to the rescue with promising templates and suggestions.
The user-friendly interface and ease of access make it possible for anyone to utilize it with minimum effort. It is important to note that content generated by AI could be generic and unappealing unless you are aware of smart prompting techniques.
3. AI is expediating and improving the Hiring Process
AI applications are data-driven, which makes them invaluable to the recruitment industry. The use of AI tools in the screening process during hiring is not new, but innovative technology has added more layers and sophistication.
Aside from screening resumes and narrowing down to the most qualified candidates, modern AI applications are also capable of analyzing speech and facial expressions during interviews. This way AI can summarize the personality and skill level of the candidate, making the hiring process more insightful and inclusive.
Therefore, it is safe to say that hiring decisions made by AI are increasingly intellectual, rational, and bias-free.
4. AI is helping Businesses save Time and Resources
The integration of AI in the workforce has certainly reduced the demand for manpower and eliminated human error in numerous day-to-day endeavors. Many commonplace tasks can be completed much more efficiently and accurately via automation.
Customer service is among the departments that have benefited heavily since the introduction of AI alternatives to human customer support agents. Chatbots may still lack a human-like personality and advanced problem-solving abilities, but they’ve made communication a lot faster and more convenient.
AI technology, such as customer service chatbots, are prompt in responding to customer queries, and they seamlessly handle simple requests. Ultimately, both the consumer and the service provider are saving precious time and money.
5. Several Companies are restricting AI usage at Work
AI technology is progressive; there is still ample room for improvement and it’s getting better day by day. Nonetheless, many companies do not trust AI and they are not ready to allow it into their premises. These businesses want to solely depend on real human intelligence, which again has its pros and cons.
One of the main reasons many companies are refusing AI is possible security issues. They’re afraid that letting AI in may place their confidential data at risk or result in a breach of privacy. These concerns are valid to some extent, but denying the employment of AI applications altogether is not the answer.
6. Many Employees are using AI for Personal Convenience
Regardless of whether companies are allowing AI assistance or not, a considerable portion of employees are making use of it one way or another. Differentiating between human and AI-generated content is getting harder day by day because the latter learns from the former’s behavioral patterns after all.
AI applications like ChatGPT are often accused of generating generic and hollow content, which can be the case when utilized by an amateur. However, these applications are still handy for speeding up the content creation process or cutting down on the load of work.
People who have learned to integrate AI smartly in their assignments are adding value and convenience to their work. Do you think it is unethical to seek AI assistance when the company policy explicitly forbids it?
7. Traditional Roles and Job Descriptions are changing
The introduction of AI-powered tools in the workplace has undoubtedly altered the way things work. It seems like every aspect of the system has become multi-faceted, and the workforce has to adjust to these changes.
Change is good – it encourages innovation and development. Employees are required to learn new skills and step outside their comfort zone to keep up with AI. Nothing stands between them and the path to success, as long as they are willing to adapt.
Final Thoughts
Everybody keeps saying that AI is gradually replacing humans, so the majority of us will be left without jobs within a couple of years. This probably sounds daunting, but rest assured because it is only half the truth.
AI is indeed taking over many jobs previously carried out by human beings and it’s even better at them. Nonetheless, AI applications are still dependent on human instructions and real data to do their job. On one hand, it looks like AI is taking away our jobs, but on the other hand, it is also creating more roles for human beings to fill.